Audience profile
This course is intended for IT Professionals responsible for building dashboard representations of Service Level Agreements.
Course outline
Module 1: What is the Service Level Dashboard
This module explains what the Service Level Dashboard is and how it functions within the System Center Operations Manager 2007 R2 Management Group.
Lessons
- Service Level Dashboard Overview
- System Center Operations Manager 2007 R2
- Windows SharePoint Services 3.0 SP1
- Web Parts
- Service Level Dashboard Audience
After completing this module, students will be able to:
- Understand what the Service Level Dashboard is
- Understand the System Center Operations Manager 2007 R2 requirements
- Understand the Windows SharePoint Services 3.0 SP1 requirements
- Understand what Web Parts are
Module 2: Configuring System Center Operations Manager 2007 R2
This module explains how to Configure System Center Operations Manager 2007 R2 to support the Service Level Desktop.
Lessons
- Management Pack Components
- Service Level Objectives
Lab : Creating a Group
Lab : Creating Availability Service Level Objective
Lab : Creating Service Level Objectives
After completing this module, students will be able to:
- Explain the tie-in between System Center Operations Manager 2007 R2 and Service Level Dashboard.
- Explain what a Service Level Objective is.
Module 3: Installing Service Level Dashboard
This module explains how to install the Service Level Dashboard.
Lessons
- Prerequisites
- Installing the Service Level Dashboard
Lab : Installing the Service Level Dashboard
After completing this module, students will be able to:
- Explain how to install the Service Level Dashboard
- Successfully install the Service Level Dashboard
Module 4: Configuring the Service Level Dashboard
This module explains how to install the Service Level Dashboard.
Lessons
- Configuring the Initial Dashboard Settings
- Granting Permissions
- Creating Additional Service Level Dashboard Sites
Lab : Configuring Initial Dashboard Settings
Lab : Viewing and Changing the Display
Lab : Creating a New Site
Lab : Creating a New Site Collection
After completing this module, students will be able to:
- Perform initial configuration tasks
- Alter the display of information
- Configure permissions for users
- Create new sites and site collections