Audience Profile
Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.
Course outline
Module 1: Get started with managing Microsoft Teams
In this module, you will get an overview of Microsoft Teams including Teams architecture and related Microsoft 365 workloads. You will also learn the management tools for Teams and how to governance and manage Teams lifecycle.
Lessons
- Explore Microsoft Teams
- Deploy and manage Microsoft Teams
- Implement governance and lifecycle management for Microsoft Teams
Lab : Manage Microsoft Teams
- Prepare team roles and licenses
- Explore Teams management tools
- Create groups and teams
- Implement governance and lifecycle management for Microsoft Teams
Module 2: Implement security and compliance for Microsoft Teams
In this module, you will learn how to manage access from external users from different admin center across Microsoft 365, and what security and compliance features to protect Teams environment, including conditional access, MFA, Threat Management for Microsoft Teams, DLP policies, eDiscovery cases, and communication compliance.
Lessons
- Manage access for external users
- Implement security for Microsoft Teams
- Implement compliance for Microsoft Teams
Lab : Configure security and compliance for Microsoft Teams
- Manage guest access for Microsoft Teams
- Implement security for Microsoft Teams
- Implement compliance for Microsoft Teams
Module 3: Prepare the environment for a Microsoft Teams deployment
In this module, you will learn the different upgrade paths for coexistence and upgrade modes for Transition from Skype for Business to Microsoft Teams. You will also learn to plan and configure network settings for Microsoft Teams.
Lessons
- Transition from Skype for Business to Microsoft Teams
- Plan and configure network settings for Microsoft Teams
Lab : Plan and configure network settings for Microsoft Teams
- Calculate networking capabilities
Module 4: Manage chat, teams, channels, and apps in Microsoft Teams
In this module, you will learn how to create and manage teams and membership from different approaches, manage the collaboration experiences for both chat and channels, and manage apps for Microsoft Teams.
Lessons
- Create and manage teams
- Manage collaboration experiences for chat and channels
- Manage apps for Microsoft Teams
Lab : Manage teams and collaboration settings for Teams
- Manage team resources
- Configure channel and messaging policies
- Manage app settings
- Test configured policy settings
Module 5: Manage meetings and virtual events in Microsoft Teams
In this module, you will learn how to manage meetings and virtual events experiences with different policies and settings. You will also learn to deploy Teams devices, including Teams Room.
Lessons
- Manage meetings and virtual events experiences
- Configure and manage Microsoft Teams devices
Lab : Manage Teams meetings experiences
- Manage meetings and virtual events experiences
- Deploy Teams device profiles
Module 6: Manage calling in Microsoft Teams
In this module, you will learn how to manage phone numbers and Phone System for calling experiences in Microsoft Teams and how to troubleshoot audio, video, and client issues.
Lessons
- Manage phone numbers
- Manage Phone System for Microsoft Teams
- Troubleshot audio, video, and client issues
Lab : Manage calling in Microsoft Teams
- Set up a Calling Plan (Optional)
- Manage phone system for Microsoft Teams
